Legal

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Support

Product questions, billing, onboarding, or anything that doesn't fit the more specific channels below.

Typical response within 1 business day.

Responsible disclosure of vulnerabilities or security concerns. Please include reproduction steps and, where relevant, a proof-of-concept.

Data access, export, deletion, DPA / SCC requests, or any question about our Privacy Policy.

Based in: Hong Kong SAR (mailing address available on request)
Business hours: Monday–Friday, 9:00 am – 6:00 pm HKT (GMT+8)
Response time: Within 1 business day for support. Security reports acknowledged within 2 business days.

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